Cancellation
Because course access starts immediately after payment, an order cannot be cancelled once the payment is successful.
When a refund is given
- You were charged, but the course was not added to your account and our team could not fix it within 48 hours of your complaint.
- You were charged twice for the same course.
- A technical error on our side stopped the order from being completed.
When a refund is not given
- Once course access has been given, whether or not the course is opened.
- Account blocked for sharing, recording or redistributing course content.
How to request a refund
Email sanskar@jyotishvitran.com within 7 days of payment from your registered email address. Include the payment date, the amount and the Payment ID.
Refund processing
Approved refunds are sent back to the original payment method within 5–7 working days. Your bank may take a few more days to show the amount. Once refunded, access to the course is removed from your account.